Business Analyst

Course Overview

This course is aligned with the consensus-based business analysis standards of both the Project Management Institute (PMI) and the International Institute of Business Analysis (IIBA). This course both explains business analysis concepts, terms, tasks, and techniques, and includes examples to help readers understand how to apply them to real-world situations. It delineates both key activities essential to the BA role and the diverse range of activities analysts perform depending on their career competency level. For example, these may range from problem solving and identification of business opportunities, to complex systems thinking and solution development, to strategic planning and change management. 

Target Audience

This course was created to help both new and experienced BAs, project managers, systems analysts, product managers and many others who do analysis work.

Course Objectives

• To clearly define the business analysis role and provide insights on how to approach analysis work to help deliver successful solutions
• To draw attention to the significant value Business Analysts deliver to all areas of their organizations: assisting change efforts by eliciting requirements, analyzing, validating, problem solving, and delivering solutions.
• To acquire techniques and approaches for learning the business you are working in and gaining understanding of the technology environment regardless of your background.
• To guide participants through developing a business case to gain support for initiating projects and navigating change efforts.
• To teach participants standards based techniques for eliciting successful requirements, analyzing, validating, and successfully planning your approach to delivering high-quality results.
• To Explain the current frameworks for facilitating change, working with project teams and stakeholders to select the best approach/technique from the various analysis work methodologies.
• To understand both why and how organizations approach change efforts through projects, and to grasp the added value analysts can provide to help project-based work be successful beyond the scope of the project.
• To teach BAs how to work with stakeholders, to approach them and identify what they need, to build successful working relationships, and to communicate and present deliverables.
• Examines the ideal traits, professional attributes, and skills of those most likely to be successful as a Business Analyst. To help aspiring BAs determine if it is a good fit for them.

• By consistently following a sound writing process, you will learn how to write more efficiently, working smarter not harder.
  
• Technical Writing genres help organize information into patterns that your readers will recognize and understand.
• Entrepreneurship is a process of sensing new opportunities, developing new products and services, creating new production methods, and constructively reorganizing resources.
• Whether you’re working for a company or starting your own business, entrepreneurship is now a key component of the technical workspace.
• Corporate leaders regularly list the following traits as key attributes for entrepreneurs: innovator, leader, listener, network savvy, self-reliant, ethical, and resilient communicators.
• Technical Communication is a process of managing technical information in ways that allow people to act on it.
• Technical Communication is visual, interactive, adaptable, reader-centered, and often produced collaboratively in teams.
• Technical Communication necessitates considering multiple dimensions, including ethical, political, international, and transcultural.
• Developing effective written and spoken communication skills is vital to your career.